MS Office Document Should Be Played To Learner Without Allowing User To Download (Doc ID 2067785.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Learning Management - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP7 version, Content Admin

The Customer has setup content server for Oracle Learning Management and it is allowing him to upload the content. After uploading a few files such as MS word, Power Point, Video file, pdf etc. All documents are uploaded successfully. But when Learner tries to play the uploaded content through Learner Self-Service, it asks to download, or directly downloads the document and then open it.


ACTUAL BEHAVIOR
---------------
When Learner tries to play the uploaded content through Learner Self-Service, it asks to download, or download directly the document and then open it.

EXPECTED BEHAVIOR
-----------------------
MS office document should play to Learner without having to be downloaded.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms