Order/Invoice Detail Report (XML) Produces Incorrect Data (Doc ID 2068064.1)

Last updated on DECEMBER 10, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Reporting & Business Analysis

ACTUAL BEHAVIOR
---------------
Find mismatch between Currency Totals and Customer XXXXX Totals in output of report Order/Invoice Detail Report (XML)

EXPECTED BEHAVIOR
-----------------------
Currency Totals and Customer XXXXX Totals should match in output of report Order/Invoice Detail Report (XML)

Here, XXXXX denotes the customer name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Order Management Super User Responsibility
2. Go to Reports, Requests > Reports > Run the Standard Report Order/Invoice Detail Report (XML) for a Customer
3. Observe that there is difference in Currency Totals and Customer XXXXX

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user cannot have the correct business reporting done.

Cause

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