How to Progress Order Header Workflow to Closed After Releasing Order Header OM Order Header/Close Order Activity Hold (Doc ID 2068071.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In the following case, how to progress order header workflow to closed after releasing order header OM Order Header/Close Order activity hold.

Steps to Reproduce

  1. Define the following hold
    Type              : Order Administration Hold
    Workflow Item     : OM Order Header
    Workflow Activity : Close Order
  2. Apply the hold to sales order
  3. After the sales order is eligible to close then run "Workflow Background Process" for OM Order Header
  4. Release the hold
  5. Run "Workflow Background Process" for OM Order Header
  6. Order is not Closed

Solution

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