Apply Loan Errors - ORA-00054: resource busy and acquire with NOWAIT and Shows Blank Form (Doc ID 2068223.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Loans - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to click on Apply button, to apply the custom schedule, it is taking a long time and then giving error:


ERROR
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ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired. Contact your system administrator.
Call to LNS_LOAN_HEADER_PUB.UPDATE_LOAN failed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Loans Dashboard > Servicing > Payments
2. Upload successfully the Custom Schedule
3. Click Apply button

Issue is seen with particular Loan

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply customer schedule

Cause

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