"Total Weight for Ship Unit can't be zero, Total volume for Ship Unit Can't be Zero." Error When Saving Total Ship Unit Weight and Total Weight on Confirm to Ship Action Screen
(Doc ID 2068272.1)
Last updated on JULY 20, 2024
Applies to:
Oracle Transportation Management - Version 6.3.6 to 6.4.1 [Release 6.3 to 6.4]Information in this document applies to any platform.
Symptoms
When performing action Order Release>Action> Confirm to Ship on any order release the following error message is displayed
"Total Weight for Ship Unit can't be zero, Total volume for Ship Unit Can't be Zero."
The issue can be reproduced at will with the following steps:
1. In Confirm to Ship Screen enter small values for weight and volume (i.e 0.2KG)
2. Click on Save
3. You get the above error message: "Total Weight for Ship Unit can't be zero, Total volume for Ship Unit Can't be Zero."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |