Unit_cost Missing on Sales Order Line Table with Sys Parameter At Order Import (Doc ID 2068398.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Order Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.2 version, Transaction Entry

ACTUAL BEHAVIOR

Users have observed many sales Order lines are not have UNIT_COST value even though cost exists in the system
and properly setup in MTL_SYSTEM_ITEMS_B. I checked cost coming through the function get_item_cost but when
order import some it is missing.

OBSERVATION
Have observed that this same item at one time is Costed but after few days not Costed in the order.  Cannot
determine why the same ordered item may have a Unit_Cost populated on one order and one on another order.

EXPECTED BEHAVIOR
Expect the Item on the sales order to be populated with Unit Cost and remain Costed.

STEPS
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order = 166808547
    > Observe: Ordered Item 301492064, line 1.1 shows Unit_Cost = $115
3. Order Organizer > Query "Copied" Sales Order = 166899294
    > Observe: Ordered Item 301492064, line 3.1 shows Unit_Cost = $ NULL (Not ZERO)


Cause

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