Ability To Enter Start Date And End Date For PO On Service Contract (Doc ID 2068464.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Need ability to enter PO start date and end date on service contract

Business Need:

- Ability to capture PO Start Date, End Date information on service contract. If expired PO number is on Invoice, customer reject payment for Invoice and do not process the payment.

Cash Collector has to get new PO number to clear payment on invoice.

Business Impact :
-Delay in collection of payment
-Man-hours are wasted to get new PO
-Many time the collection process can delay upto six month
 

Solution

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