Not Able to Find Material Item in Debrief HTML Page

(Doc ID 2068812.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Debrief / Field Service Report

ACTUAL BEHAVIOR
---------------
When querying item for material debrief, no results are returned.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to HTML debrief page;
2. Add row for material;
3. Search for item;
5. No records are returned, the following message is displayed: 'No items were found matching your request'.



Cause

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