'Manual approval failed - could not find an approve rule to allow approval of this amount' Error When Trying to Approve an Invoice If a Negative Line Exists (Doc ID 2068836.1)

Last updated on OCTOBER 21, 2015

Applies to:

Oracle Freight Payment, Billing, and Claims - Version 6.3.6 to 6.3.7 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When attempting to approve a Invoice that has positive and negative line Items, the invoice approval fails and the following error occurs although the invoice amount is within the approval limits.

ERROR
-----------------------
Manual approval failed - could not find an approve rule to allow approval of this amount. Please see log for details.
You have exceeded your tolerance limit by attempting to approve the invoice over the planned shipment cost.

Cause

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