You have encountered an unexpected error After Assigning Item to Suppliers via Mass Change (Doc ID 2068987.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Product Hub - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

Steps to reproduce the issue:

1) N) Mass change > Assign Item to Suppliers

2) n "Select Items" step : Selected Item Catalog Category from the list of values, click Go

3) Enter specific Item you want to Mass Assign to Suppliers, click next

4) In "Review Items" page, selected the item(s) (check mark), click next

5) Get error: You have encountered an unexpected error. Please contact the System Administrator for assistance. Click here for exception details

Using note below:

PIM EGO APC Product Lifecycle Management Troubleshooting Tools [Video] (Doc ID 463444.1)

When you collect the log with exception level, you can see:

## Detail 0 ## java.lang.ClassCastException: oracle.apps.fnd.framework.webui.beans.layout.OACellFormatBean cannot be cast to oracle.apps.fnd.framework.webui.beans.message.OAMessageTextInputBean at oracle.apps.ego.item.mu.webui.EgoFilterCriteriaTBLRNCO.getFilterCriteriaBeansValue(EgoFilterCriteriaTBLRNCO.java:903) at oracle.apps.ego.item.mu.webui.EgoFilterCriteriaTBLRNCO.processFormRequest(EgoFilterCriteriaTBLRNCO.java:789)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms