Using Order Import to Process 860/POCI Data Ends in Error - 'You Are Not Allowed to Update Inventory Item' (Doc ID 2069382.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the Order Import concurrent program to process sales order changes - POCI/860, to change the ship_to_location of the sales order, the following error(s) occur:


ERROR
-----------------------
Message: You are not allowed to update Source Type because:Line is interfaced to shipping or purchasing

Message :You are not allowed to update Inventory Item because: line has been booked

Message :You are not allowed to update Line Type because: Line is Booked


STEPS
-----------------------
1.  eCommerce Gateway -> Import Process -> ECEPOCI (with Order Import paramater/option set to YES) -> interface tables are populated and Order Import is automatically ran -> error

or

1.  eCommerce Gateway -> Import Process -> ECEPOCI (with Order Import paramater/option set to YES) -> interface tables are populated
2.  Order Management Super User (OM) -> Report, Process -> Order Import concurrent process -> error


Cause

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