UPK: ERROR System.ServiceModel.ProtocolException: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8) During Library Loading (Doc ID 2069510.1)

Last updated on FEBRUARY 15, 2016

Applies to:

User Productivity Kit - Version 12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : UPK version 21.1

ISSUE STATEMENT
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Error when installing UPK during library loading process.
 
ERROR
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ERROR System.ServiceModel.ProtocolException: The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly.

 STEPS
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The issue can be reproduced with the following steps:
1: Attempting to install UPK
 
IMPACT
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This issue prevents UPK from being installed

Cause

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