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Subscription Service:Item Type Must Be Same.Choose Item With Same Type As Before (Doc ID 2069577.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to enter a line for a Config Item / PTO Model and checking the Subscription Service box,
the following error occurs.

ERROR
Item Type must be same. Choose item with same type as before.

STEPS
1. Order Management (OM) Responsibility
2. Sales Orders > Enter Order Header
3. Navigate to line level
4. Enter item '70000' on line 1.1
4. On line 1.1..1 for child item '50001', check the Subscription Service box > error occurs.


Cause

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In this Document
Symptoms
Cause
Solution
References


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