Subscription Service:Item Type Must Be Same.Choose Item With Same Type As Before

(Doc ID 2069577.1)

Last updated on SEPTEMBER 20, 2017

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.


When attempting to enter a line for a Config Item/PTO Modeland checking the Subscription Service box,,
the following error occurs.

 Item Type must be same.Choose item with same type as before.

1. Order Management (OM) Responsibility
2. Sales Orders > Enter Order Header
3. Navigate to line level
4. Enter item '70000' on line 1.1
4. On line 1.1..1 for child item '50001', check the Subscription Service box > error occurs.


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