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Unexpected Error Occurs When Entering Lot Number While Creating ASN From iSuplier Portal (Doc ID 2069760.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms


When attempting to enter lot number while creating ASN from iSupplier Portal, the following error occurs.

ERROR
-----------------------

An unexpected error has occurred. Please try again later and if the issue persists, please contact your system administrator.

Debug log shows

pos.asn.server.PosAsnCreateAMImpl 2 ASN: Enter submitAsn
pos.asn.server.PosAsnCreateAMImpl 2 ASN: Enter prepareAsn
pos.asn.server.PosAsnLotEOImpl 5 PosAsnLotEOImpl.insertRow_1:Numeric Overflow


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to iSupplier Portal Home Page
2.Shipments -> Shipment Notices -> Create Advance Shipment Notice
3.Getting reported error while entering Lot Details

Cause

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In this Document
Symptoms
Cause
Solution
References


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