Customer Form, Site Profile Amounts Issue: Profile Amounts that Default From Profile Class Reset to Null After Saving Or Raises Error: Value for cust_account_profile_id - currency_code must be unique
(Doc ID 2070349.1)
Last updated on APRIL 04, 2024
Applies to:
Oracle Receivables - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Customer Form, Site Profile Amounts Issue: Profile Amounts that Default From Profile Class Reset to Null After Saving
Raises Error: "Value for cust_account_profile_id - currency_code must be unique "
Steps to reproduce :
1) Navigate to Customers -> Standard
2) Search for a customer, with a Account number
3) Click on Details button
4) (N) Site TAB - Click on Details button
5) Select Profile Amount tab.
Click 'Yes' to the message "This profile does not exist at the site level.
Do you want to create a new profile?"
6) Select the Profile Amounts tab.
7) Click to open the USD currency and enter the following amounts:
Credit Limit = 500
Order Credit Limit = 100
8) Save
9) Observe that user is not able to update the site level profile amounts and below error message is coming.
'Error - Value for cust_account_profile_id - currency_code must be unique.
Cause
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In this Document
Symptoms |
Cause |
Solution |
1. Bug Summary |
2. Fixed Files |
3. Recommended Patches |
4. Solution Steps |
References |