Configurator Runtime Errors with : FRM-92100 Your Connection to the Server was Interrupted (Doc ID 2070569.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.8 version,

When attempting to save a configuration in the Configurator Runtime and return to the sales order line, the following error occurs. This started to occur after applying a patch. Using the Generic UI of type 'HTML Hierarchical Table' for the Configurator Runtime window.

ERROR
-----------------------
FRM-92100: Your connection to the Server was interrupted.
This may be the result of a network error, or a failure on the Server
You will need to reestablish your session.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in to Order Management responsibility
2. Navigate to Sales Orders
3. Enter a new sales order
4. Enter appropriate header level information
5. Navigate to Lines tab
6. Enter an ATO model on the sales order line
7. Click on the Configurator button
8. In the Runtime, make appropriate selections and hit Finish
9. Error occurs


Cause

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