Benefit Elections Are Lost When Drill Down on Region Is Closed After Elections Are Made

(Doc ID 2070648.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP4 and later
Information in this document applies to any platform.

Symptoms

 
ACTUAL BEHAVIOR
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After making benefit elections, if the region is closed using the drill down icon, then reopened, the elections are no longer populated.


EXPECTED BEHAVIOR
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Expect the region to hold the election choices after closing the drill down for the region.

STEPS
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The issue can be reproduced at will with the following steps:
1. Benefits > Enrollment > Medical > Drill down arrow
2. Select Untied Health Care > Employee +1
3. Select the drill down arrow to hide the region
4. Select the Drill down arrow to open the Medical region and see the initial election is no longer populated.

Cause

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