R12 OIE: Does Credit Card Dispute Functionality Have Workflow Associated? (Doc ID 2070693.1)

Last updated on OCTOBER 26, 2015

Applies to:

Oracle Internet Expenses - Version 12.1.3 and later
Information in this document applies to any platform.
Credit Card
Dispute Transactions form
Notification of Outstanding Disputed Charges
ap_credit_card_trxns_all table

Goal

What does the Disputed Transactions functionality within Payables Credit Card provide functionality wise? The Dispute information will not be sent to a credit card provider. However the following questions remain:

1) What is the "Notification of Outstanding Disputed Charges" workflow process?
2) Where is it documented?
3) Will Dispute functionality notify an Administrator?
4) Is there reporting surrounding Disputes?
5) When a user selects Dispute Credit Card option in the Expenses Home form=>Credit Card Transactions: Dispute Transactions form what actually occurs at the table and workflow levels for the transaction in question?

 

Solution

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