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Wildcard Search Returning Mixed Results (Doc ID 2071443.1)

Last updated on MARCH 14, 2019

Applies to:

Oracle Sales - Version 12.2.4 and later
Information in this document applies to any platform.
wild card
wildcard

Symptoms

Using wildcard in the search returns mixed results: 

Sales User> Sales Dashboard> Customers > Customer Search > Search for a customer e.g. BUS%

Results are mixed with some starting with BUS, but find others with the letters bus in the middle of the customer names.

Require that BUS% should return only customer names starting with BUS. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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