11i SSL Handshake Failed With PayPal (Doc ID 2071546.1)

Last updated on APRIL 15, 2016

Applies to:

Oracle Payments - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

SSL Handshake failed error -

Customer imported new VeriSign G5 root certificates to satisfy new PayPal SHA-256 compliance ***
However, the following connection error is returned when running transactions with PayPal 

iby.exception.Log.debug.generic]:javax.net.ssl.SSLException: SSL handshake failed: SSLSessionNotFoundErr

  


Filename =iby.log
See the following error:

[Oct 14, 2015 4:17:25 PM PDT]:1234456789:Thread[Thread-1234,10,main]:-1:-1:mydevinstance.domain.com:10.201.112.28:8102:16020:EXCEPTION:[iby.exception.Log.debug.generic]:javax.net.ssl.SSLException: SSL handshake failed: SSLSessionNotFoundErr
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(Native Method)
at oracle.security.ssl.OracleSSLSocketImpl.startHandshake(OracleSSLSocketImpl.java)
at oracle.apps.iby.payment.PmtAdapter._oraMippSocket(PmtAdapter.java:1032)
at oracle.apps.iby.payment.VendorAdapter.oraMipp(VendorAdapter.java:139)
at oracle.apps.iby.payment.VendorAdapter.oraDispatch(VendorAdapter.java:412)
at oracle.apps.iby.payment.VendorAdapter.oraDispatch(VendorAdapter.java:339)
at oracle.apps.iby.payment.VendorAdapter.oraAuthorize(VendorAdapter.java:89)
at oracle.apps.iby.payment.CreditCardProcessor.processTrxn(CreditCardProcessor.java:1072)
at oracle.apps.iby.payment.CreditCardProcessor.authorizeCC(CreditCardProcessor.java:2133)
at oracle.apps.iby.payment.CreditCardProcessor.perform(CreditCardProcessor.java:133)
at oracle.apps.iby.payment.OnlineCreditCardPayment.pay(OnlineCreditCardPayment.java:463)
at oracle.apps.iby.payment.OraPmtRisk.oraPmtReqRisk(OraPmtRisk.java:245)
at oracle.apps.iby.ecapp.PmtECApp.oraPmtReq(PmtECApp.java:936)
at oracle.apps.iby.ecapp.PaymentServiceImpl.oraPmtReq(PaymentServiceImpl.java:576)
at oracle.apps.iby.ecservlet.AuthService.service(AuthService.java:392)
at oracle.apps.iby.ecservlet.ECServlet.doPost(ECServlet.java:318)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:521)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:619)

 

Steps
 -----
Trying to authorize credit cards -
Funds Capture responsibility
Test transaction fails

OM/AR transactions fail

 

*** How To Install Latest Verisign Root Certificates For Use With Paypal SDK 4.3.X (Doc ID 874433.1)

Cause

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