My Oracle Support Banner

Oracle iSupport: Buttons / Icons Not Displayed Properly In Internet Explorer 11 (IE) After Applying Framework Patches (Doc ID 2071554.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle iSupport - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Windows 7 Professional, SP1
Java 6 Update 35 (build 1.6.0_35-b10)


After moving to Internet Explorer 11 (IE11), in Oracle iSupport the font and buttons are small, and some text is overlapping.


- Moved to Internet Explorer 11
- Applied following patches:
     . Patch 19845055:R12.FWK.A
     . Patch 17932167:R12.TXK.A
     . Patch 19854889:R12.JTT.A
     . Patch 19879618:R12.FND.A
     . Patch 7237006 - R12.ATG_PF.A.DELTA.6
     . Patch 9386653.A

What is Working:

- The buttons and the links all fine in other products.
- Everything works fine in IE8, Chrome and Mozilla.


 Moved to Internet Explorer 11.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.