R12:AP: Unable to Change TaxPayer ID for Existing Suppliers (Doc ID 2071556.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Supplier SupReports Merge Emp

Profile Option "Allow Suppliers with duplicated Taxpayer ID" is set to 'YES'.

When a user tries to change the Taxpayer ID of an existing supplier and the Tax ID is already used for another supplier, a warning message appears asking the user to confirm this action. This is expected behaviour, however, when the user clicks on Confirm, the changes are not saved and the warning message does not go away.

ERROR
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There is at least one other supplier record in the system with the same Taxpayer ID - Do you still want to update this supplier record?


STEPS
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The issue can be reproduced at will with the following steps:
1. Try to add an existing TaxPayer ID Value

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add TaxPayer ID

Cause

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