Auto Merge DuringBatch Import Is Not Merging Supplier Records (Doc ID 2071978.1)

Last updated on OCTOBER 29, 2015

Applies to:

Oracle Supplier Hub - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Supplier User Issues

ACTUAL BEHAVIOR
---------------
Auto Merge during Batch Import is not merging Supplier Records

EXPECTED BEHAVIOR
-----------------------
Auto Merge during Batch Import should merge Supplier Records and show only one supplier record

STEPS
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The issue can be reproduced at will with the following steps:
1. Insert 5 records into AP Interfaces for Bulk Import
2. Records get imported successfully
3. Insert 3 records into AP Interfaces for Bulk Import. Supplier Record is a Duplicate with ‘Inc’ in the name instead of ‘Incorporated’

Supplier Data librarian responsibility
1. Complete a Batch Import of Supplier, Sites and Contacts.
2. Initiate another Batch Import for Supplier, Site and Contact. The Supplier record is a duplicate of the previous Supplier
3. Enable De-Duplication and Auto Merge during the batch Import for second batch
4. While the records are merged in TCA, both the Supplier records are still available in Purchasing.


Cause

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