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Personal Task Status Not In SYNC O MFS (Doc ID 2072822.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, General / Handheld

When changing a task status on MFS and syncing, the status is not being updated on the server and reverts back to the original status on MFS.

expected that the task status would change correctly on the server and client.

The issue can be reproduced at will with the following steps:
a) Create Personal Task in MFS where initial status is 01-Accepted
b) Synchronize MFS and verify Processes Uploaded Mobile Data completes
c) I can then view the Personal Task created
d) Synchcronize MFS and view Personal Task
e) Change status in MFS to 03-Onsite
f) Synchronize MFS and verify Processes Uploaded Mobile Data completes
g) View Task and the status in MFS is not updated - it is still 01-Accepted


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