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Unable To Add Attributes to Assets After Database Upgrade (Doc ID 2072836.1)

Last updated on FEBRUARY 22, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add attributes to an asset, the following error occurs.


ERROR

FRM-99999: Error 408 occurred. 


STEPS

The issue can be reproduced at will with the following example:

1. EAM: Assets: Asset Numbers: Asset Numbers

2. Create Asset: TEST, asset group TEST GROUP

3. Push Attributes Button:
   add the groups: X , Y - no problem

4. Add attribute Z  FRM-99999:
    Error 408 occurred.

5. Close out of assets form,

6. Do you want to save the changes you have made? If I say YES, it saves the transaction:
    FRM-40400: Transaction complete: 3 records applied and saved.
    When I click OK the error message comes back again: FRM-99999: Error 408 occurred. 

7. If I have to answer NO to get out of the record. It did not save the Asset Attributes. If I pull up the Attributes Assignments, the three groups are still there: X,Y , Z , they are
    assigned to the asset. But when open the asset record, click Attributes to fill in the details  it repeats the above error message.

Cause

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In this Document
Symptoms
Cause
Solution
References


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