JTM Master Concurrent Program Running Long In R12 Upgrade (Doc ID 2072978.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, JTM Master Concurrent Programs

ACTUAL BEHAVIOR
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Upgrading from 11.5.10.2 to 12.1.3 and upgrading the Mobile field service module (MFS). As part of post installation steps for MFS Olite per document id 1282974.1, JTM MASTER CONCURRENT PROGRAM has to be run. JTM Master Concurrent Program ran for 53 hours. This is not an expectable time and hence the upgrade downtime window is impacted.

EXPECTED BEHAVIOR
-----------------------
Expect that the JTM master concurrent program would be completed in a short period of time.

STEPS
-----------------------
1. Login to Oracle Apps.
2. R) Mobile Administrator -> Requests -> Submit Request -> JTM Master Concurrent Program with 'Lookup' Parameter.
3. The program takes almost 52 hours to complete.


Cause

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