Document Forwarding Defaulting to Applicant Supervisor Rather than Employee Supervisor (Doc ID 2072988.1)

Last updated on DECEMBER 11, 2015

Applies to:

Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

Within an Employee / Supervisor Hierarchy, Purchasing documents are Forwarded to the assigned Applicant Supervisor rather then the current assigned Employee Supervisor.

Business Scenario:
•  An existing employee with an existing Supervisor is moving into a new position in the same company.
•  The employee has an Applicant record created under their new Supervisor until they formally transition under the new Supervisor.

When document submission for Approval is performed by the employee, the new Applicant Supervisor name appears as the next level for document Approval, rather then the employee's actual and correct Supervisor. (Employee Supervisor)

Condition:
This only occurs when the Applicant Supervisor's (future supervisor) Person ID is smaller than the Person ID for Employee's current Employee Supervisor.

Cause

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