Termination Amount not Getting Calculated Correctly for the Service Contract
(Doc ID 2073022.1)
Last updated on FEBRUARY 13, 2019
Applies to:Oracle Service Contracts - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Termination Amount is not getting calculated correctly for Service Contracts.
Expect to see the Amount shown on the Termination form to reflect what was already effectively billed to the customer.
Steps to Reproduce:
1. Create, Approve and Bill a contract.
2. Attempt to Terminate the contract.
3. Notice that the Termination Amount is not as expected.
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