Performance issue in 'Cost Factor Name' on 'Match Other Charges To Receipt' form (Doc ID 2073221.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Landed Cost Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Invoices Matching Issues

ACTUAL BEHAVIOR
---------------
When the user tries to match an Invoice to Receipt and match other charges, after selecting the Cost Factor Name LOV the form gets stuck.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create invoice
2. match to receipt
3. click on Cost Factor Name LOV


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms