DOCUMENTRECEIVABLE section missing from XML extract after patch 19697061 (Doc ID 2073284.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After running Create Settlement Batches, find that the DOCUMENTRECEIVABLE section is missing from the XML extract.  There is no transaction/invoice number in the output file.

After patch 19697061 is applied DOCUMENTRECEIVABLE section missing from XML extract .

In the Create Settlement Batches log file, for the XML extract, there is no occurrence of "DocumentID".  This is because ship_to_address_id is not populated in ra_customer_trx_all. Hence when Create Settlement Batches is run, the join to ship_to_address_id (i.e. WHERE inv_header.ship_to_address_id = hz.cust_acct_site_id) is not satisfied and hence the insert into IBY_AR_DOC_HEADER_GT selects 0 rows.

Changes

 In ibyfcxgb.pls version deployed by 19697061, the joins have been changed to "outer" joins, so when ship_to_address_id is not populated in ra_customer_trx_all, in the xml extract there will be no occurence of Document_id.

Cause

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