Flexible Spending Account (FSA) Elements are Recalculating and Rounding When no Change is Made (Doc ID 2073317.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP6 version of Flexible Spending Accounts (FSA),

ACTUAL BEHAVIOR
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Find that after processing a mid-year life event and making no changes to the current values for Flexible Spending, the element entry has a new value and effective date.

EXPECTED BEHAVIOR
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Expect no change to the amounts if the last life event processed occurs after open.
For example, a New Hire life event initiated the enrollment to FSA in February.
Customer has altered the payroll checks after Open is processed so it is expected that any enrollments made during open would experience different values due to these payroll changes.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a new employee.
3. Process the New Hire life event on 21-MAY and enroll in a Flexible Spending Account plan for annual value of 160.00.
Benefits Service Center rates and element entry values are correct.
4. Process the HSA/FSA life event on 29-JUN and make no changes to the FSA amounts.
Benefits Service Center rates are the same but the element entries are different.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, mid-year enrollments are not calculating correctly.

Cause

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