Error Message To Default Acceptance Name For Revenue Recognition Using AR_CUSTOM_PARAMS_HOOK (Doc ID 2073350.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle Order Management - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.3 version, Transaction Entry - error message to default Acceptance Name for Revenue Recognition using AR_CUSTOM_PARAMS_HOOK

We are using AR_CUSTOM_PARAMS_HOOK_PKG hook to default 'Acceptance name' on sales order line. We have 'Ship Method' as input parameter and have associated revenue recognition assignment rules for each ship method.
Oracle development team has advised us to log an SR so that support engineer can log a bug with development.

ERROR
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ORA-01403: no data found in package OE_ACCEPTANCE_UTIL




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enter sales order line
2. Defaulting calls AR_CUSTOM_PARAMS_HOOK_PKG hook to default 'Acceptance name'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use provided solution

Cause

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