Unable to Release Any Sales Order - Error: Try ATP Again Later FRM-40212: Invalid Value for Field ORDER_NUMBER (Doc ID 2073573.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1 and later
Oracle Shipping Execution - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to release a Sales Order, the following error occurs in Pick Release and in the ATP window:

ERROR
-----------------------
FRM-40212: Invalid value for field ORDER_NUMBER


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility Order Management Super User
2. Navigate: Shipping > Release > Sales Orders > asks for criteria for Order number & enter Order Type or enter Enter pick release rule
3. Release Sales Order
    Enter fields:
    Based On Rule: 000_Manual
    Document Set: Pick Slip Report
    Release Criteria
    Orders: All
    Order Number: 000
    Destination Type: Ship-To Location
4. Tab and get the error at footer


==========================================


Also when attempting to schedule the same Sales Order from Scheduling and Sourcing:

ERROR
-----------------------
Scheduling failed. Try ATP again later


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility Order Management Super User
2. Navigate: Orders Workbench, Order Organizer > Query Sales Order >
3. Book the order. > Destination Type: Ship-To Location
4. Select Availability button > ATP window shows error


Cause

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