Return Material To Inventory Page Gives Timeout error No backend server available for connection (Doc ID 2073646.1)

Last updated on AUGUST 12, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.2.4 and later
Oracle Inventory Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, When attempting to perform return material to Inventory from Maintenance Super user Stores tab,  the following error occurs.

ERROR
Failure of server APACHE Bride : No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent



The issue can be reproduced at will with the following steps:
1. Navigate to Maintenance Super User > Stores Tab
2. Try to Perform return Material to Inventory
3. Choose button "Return to Inventory" After selecting material line
5. System hangs for 5 mins then throw the error.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms