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Error 'Value for cust_acct_site_id - site_use_code must be unique' When Create Multiple Ship To / Bill To For Same Customer Site (Doc ID 2073650.1)

Last updated on FEBRUARY 28, 2025

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When creating multiple BILL_TO or SHIP_TO sites for same customer under the same address, bellow error occurs in Customer Form:

Value for cust_acct_site_id - site_use_code must be unique

STEPS TO REPRODUCE:

Responsibility: Receivables Manager
Navigation:      Customers > Customers

     1. Query the customer > Site Details > Business Purpose
     2. Try to create another BILL_TO/SHIP_TO Site

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
  


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