Not Able To Export Items To Excel After Item Search Results with R12 and Excel 2013 (Doc ID 2073859.1)

Last updated on APRIL 20, 2017

Applies to:

Oracle Product Hub - Version 12.2.4 and later
Oracle Web Applications Desktop Integrator - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When using Internet Explorer 11 and Excel 2013, user sees no data in Excel spreadsheet after exporting items.

Steps To Reproduce
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Product Hub OPH : Using an OPH responsibility such as Development Manager Responsibility, navigate to Item Catalog > Item Simple Search
2. Perform Simple Search for items
3. Select the items for export
4. Export all with Viewer: Excel 2013
5. Open Excel file, note a blank spreadsheet

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms