Incorrect Carrier Picked when Bulk Planning Orders that have Two Different Destination Locations (Doc ID 2074390.1)

Last updated on FEBRUARY 17, 2016

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.4.1 [Release 6.3 to 6.4]
Oracle Transportation Management Cloud Service - Version 6.3.4 to 6.3.4 [Release 6.3]
Information in this document applies to any platform.

Symptoms


You have two orders from same source location (A) but with a different destination location (B and C). These are LTL orders and rated via SMC.

The order 1 from location A to B qualifies for a minimum rate from Carrier 1 and the order 2 from location A to C qualifies for a rate from the more expensive Carrier 2.  

When we bulk plan these two orders together OTM is assigning the more expensive Carrier 2 to both the orders (2 separate shipments).

If the orders are bulk planned separately then they plan correctly with the cheaper Carrier 1 for for order 1 and the more expensive Carrier 2 for order 2. 



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms