F4 or ESC-E keys on REQ QTY Field of Paper Based Pick Mobile Page Gives 'No result is found' for Reason List of Values, then CTRL-L Works
(Doc ID 2074624.1)
Last updated on SEPTEMBER 11, 2019
Applies to:
Oracle Warehouse Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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While performing Paper Based Pick transactions in WMS mobile, no transaction reasons show up when pressing F4 or ESC-E keys on field "Req Qty" and message "No result is found" gets raised in Audit page.
When pressing CTRL-L, the list of transaction reasons shows up.
Issue reported with the example of a Move Order Transfer transaction for an item which is not under lot, revision quantity, serial controls.
EXPECTED BEHAVIOR
-----------------------
Expect the the list of transaction reasons to show up when pressing F4 key and not having to use F4 and then CTRL-L.
STEPS
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The issue can be reproduced at will with the following steps:
1. Select a custom responsibility
2. Go to Manual Tasks > Pick Slip based Picking
3. In Paper Pick page:
Enter the Pick Id
4. In Load page:
Confirm the subinventory, locator, item, UOM
For field Req Qty, press F4
5. In Audit page:
Nothing gets retrieved and message "No result is found" is raised
Press CTRL-L
Getting the list of Transaction Reasons
Changes
The problem may surface after patching.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |