Internal Sales Orders Are Splitting Into Multiple Delivery Lines Upon Pick Confirm

(Doc ID 2075262.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.


Issue happens when a serial controlled item is ordered with a quantity greater than 1, and the serial numbers assigned are not contiguous.

Pick release will split the order line into multiple delivery details;  one detail for each serial number.

Customer expects to have only one delivery detail for the total ordered quantity.  He does not want the order line split into multiple delivery details

The issue can be reproduced at will with the following steps:
1.   Enter and book an internal sales order for a serial controlled item,  with ordered quantity greater than 1
2.   Pick release the order.
3.   View the order in the Shipping Transactions form.  See the following:
      a.   Order line was split into as many details as the quantity ordered.  If ordered quantity is 3,  there will be 3 delivery details with requested quantity of 1
      b.   Each delivery detail has a serial number assigned.  The serial numbers are not consecutive.


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