Unable to Have Multiple Users Simultaneously Pack /Stage LPNs for a Trip

(Doc ID 2075270.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3

Unable to have several packers simultaneously pack product into same Trip.

ERROR
-----------------------
Error: Record with this combination already exists.

|Transaction processor error
|Failed to Pack/Unpack item|Error: Error occured while trying to assign or unassign delivery details from a container.|Error: One or more containers could not be assigned or unassigned successfully.|Error: The operation could not be completed because some locks could not be obtained. Try again later.|Error: Record with this combination already exists.
[Fri Sep 11 19:03:39 EDT 2015] (Thread-15) PKDF: PickDropFListener Exception: oracle.apps.mwa.eventmodel.AbortHandlerException: wms_pick_drop_pvt.pick_drop failed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Warehouse Management -->Outbound-->Outbound Move-->Staging Move-->Enter LPN XXXXX
2. Drop
3. From LPN XXXXX
4. To LPN    XXXXX

 

Cause

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