"ORA - 1403 No data found" When Submitting Supplier Registration (Products And Services) (Doc ID 2075351.1)

Last updated on NOVEMBER 24, 2015

Applies to:

Oracle iSupplier Portal - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Supplier Registration Issues

During external supplier registration when supplier enters the details, Products and Services Entry disappears after banking details are entered.
When the user clicks "Save For Later", the following error occurs:


ERROR

ORA - 1403 no data found ORA - 06512 APPS.POS_SPM_WF_PKG1, line 3302, at APPS.POS_VENDOR_REG_PKG line 1889 ORA- 06512 line 1


STEPS

The issue can be reproduced at will with the following steps:
1. Invite new supplier
2. Fill details

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot register with products and services

Cause

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