'APP-BEN-92311' When Processing a Life Event for Length of Service Calculation Fast Formula

(Doc ID 2075381.1)

Last updated on SEPTEMBER 18, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version, General Setup / Configuration

When attempting to process the Open life event where a Length of Service Derived Factor with Length of Service Calculation rule is called, the following error occurs:

APP-BEN-92311: The formula currently being processed has returned a parameter value that cannot be handled.
The parameter name is L_OUTPUT. The formula_id being processed is 123456. The occurred in ben_derive_factors..run_rule.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee in question.
3. Select Process Open Enrollment from the Desktop Activities drop down and attempt to process the Open life event.
Error occurs.


Cause

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