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'APP-BEN-92311' When Processing a Life Event for Length of Service Calculation Fast Formula (Doc ID 2075381.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.


On 12.1 HRMS RUP7 version, General Setup / Configuration

When attempting to process the Open life event where a Length of Service Derived Factor with Length of Service Calculation rule is called, the following error occurs:

APP-BEN-92311: The formula currently being processed has returned a parameter value that cannot be handled.
The parameter name is L_OUTPUT. The formula_id being processed is 123456. The occurred in ben_derive_factors..run_rule.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query an employee in question.
3. Select Process Open Enrollment from the Desktop Activities drop down and attempt to process the Open life event.
Error occurs.


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