Subscription Fulfillment Program Not Creating Sales Order
(Doc ID 2075956.1)
Last updated on FEBRUARY 20, 2019
Applies to:Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.
Using Service Contracts and looking to have a sales order created for a fulfillment schedule by running Subscription Fulfillment Program. Program completes normal but does not create sales order.
Following message is displayed:
Message : Error messages from Order Management
Message : Contracts will not get called as contract template id and source document type id are not provided.
Message : Error in Line: 1 :Please enter required information - Line Type
Message : Encountered error condition in Package OKS_OC_INT_KTO_PVT Procedure CREATE_O_FROM_K
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document