Subscription Fulfillment Program Not Creating Sales Order (Doc ID 2075956.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using Service Contracts and looking to have a sales order created for a fulfillment schedule by running Subscription Fulfillment Program. Program completes normal but does not create sales order. Following message is displayed:


Message : Error messages from Order Management

Message : Contracts will not get called as contract template id and source document type id are not provided.

Message : Error in Line: 1 :Please enter required information - Line Type

Message : Encountered error condition in Package OKS_OC_INT_KTO_PVT Procedure CREATE_O_FROM_K

Cause

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