My Oracle Support Banner

Subscription Fulfillment Program Not Creating Sales Order (Doc ID 2075956.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using Service Contracts and looking to have a sales order created for a fulfillment schedule by running Subscription Fulfillment Program. Program completes normal but does not create sales order.

Following message is displayed:


Message : Error messages from Order Management

Message : Contracts will not get called as contract template id and source document type id are not provided.

Message : Error in Line: 1 :Please enter required information - Line Type

Message : Encountered error condition in Package OKS_OC_INT_KTO_PVT Procedure CREATE_O_FROM_K

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.