Spares Management Quick Order Button Does Not Create Parts Requirement Order (Doc ID 2075967.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Spares Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Spares Logistics

ACTUAL BEHAVIOR
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Attempt to use the Quick Order button to create parts requirement order in Spares Management.
The Quick Order button spins after being clicked, returns no error and then does not create the internal order.

EXPECTED BEHAVIOR
-----------------------
Expect that in Spares Management, the Quick Order button to create parts requirement order

STEPS
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The issue can be reproduced at will with the following steps:
1. Spares Management responsibility>
2. Spares Logistics>
3. Parts Requirement HTML>
4. Enter resource, item, qty.
5. Click on Quick order.
6. Spins then just return nothing.
7. At that point, the order is no longer able to be processed. Cannot manually enter source and have to log out.



Cause

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