The "topic Recalculate Ship Group Totals" Action Does Not Complete Cleanly in the "Open Processes" Servlet When Doing a "Merge Shipments" Action on Shipments With "Shipment Group" (Doc ID 2076166.1)

Last updated on JULY 02, 2017

Applies to:

Oracle Transportation Management - Version 6.2.6 to 6.4.2 [Release 6.2 to 6.4]
Information in this document applies to any platform.

Symptoms

When doing a "Merge Shipments" action on shipments with "Shipment Group", the "topic Recalculate Ship Group Totals" action does not complete cleanly in "Open Processes" Servlet (glog.webserver.process.walker.ProcessWalkerDiagServlet) and it keeps hanging there for a long duration, even though shipments are already merged.

Cause

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