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Offer Earned Accrual Is Not Getting Updated for Return Orders (Doc ID 2076444.1)

Last updated on JULY 11, 2019

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Budget Checkbooks

No accruals are getting created in offer earned checkbook for return orders


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book an RMA Order.
2. Return the order line.
3. Run Funds Accrual Engine.
Notice that there is no accrual in the Earned checkbook.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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