ITS Ends with Warning Message: You Are Not Allowed To Update Freight Terms Because Line Is Shipped when using Term Substitution Modifier (Doc ID 2076861.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle iStore - Version 12.1.3 and later
Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to ship confirm an order that has had the freight term updated using (TSM) Term Substitution Modifier,
the following error occurs.

ERROR
-----------------------
You are not allowed to update Freight Terms because: Line Is Ship Confirmed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Setup Term Substitution Modifier
    Responsibility: Oracle Pricing Manager
    Navigate to: Modifier > Modifier Setup
    Modifier = A
    Modifier No = B
    Modifier Type = Term Substitution
    Pricing Phase = All Lines Adjustment
    Level = Order
    Terms attribute: Freight Terms
    Terms value: Prepaid & Charge
    List Qualifiers and Line Qualifiers are present.

2. Login into iStore
    Add item in cart
    Make Shipping Method = C, so the Term Substitution modifier get applied.
    Term Substitution modifier changes the Freight Terms to Prepaid & Charge

3. Place Order

4. Login to Order Management
    From Header, Do Actions > View Adjustments
    Shows
    Modifier No = A
    Term Substitution modifier is applied.

5. Change Freight terms to Prepaid on the order header
    Check line's freight term and it is also set now to Prepaid

6. Pick Release Order

7. Ship confirm the Sales Order.

8. Interface Trip Stop ends with warning, with the message “Error message: You are not allowed to update Freight Terms because: Line Is Ship Confirmed”


 

Changes

 

Cause

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