EDI 855 (POAO) Not Generating Line ACK Code of 'IC' If Multiple Changes Are Triggered. (Doc ID 2077241.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

1.  EDI/850/POI Sales Order was imported in Entered status. ( price being different, upon importing the order)
2.  Prior to booking - changed quantity from 6 to 7 and changed scheduled ship date from 24-FEB-2014 to 25-FEB-2014.
3.  Book order and find that the EDI/855/POAO Acknowledgement (ACK) codes at the line level is not what was expected.
-  Instead see FIRST_ACK_CODE 'IP'.



EXPECTED BEHAVIOR

Would have expected for the POAO to be created with an Acknowledgement code of 'IC' if multiple acknowledgment codes are being triggered.

STEPS

  1. eCommerce Gateway -> import POI (850) sales order
  2. Order Management (OM) -> Order Import in Entered status
  3. Sales Order form -> change quantity and schedule ship date
  4. Actions -> Book
  5. Check the Acknowledgement table and see incorrect FIRST_ACK_CODE

 

 

Cause

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