SR Quick Menu Throwing Errors

(Doc ID 2077399.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Teleservice - Version 11.5.10.2 and later
Information in this document applies to any platform.
CHECKED FOR CURRENCY 27-SEP-2017

Goal

Why is the Service Request Quick Menu is throwing errors when the Sales Order function (ONT_OEXOERD) has been added to the CSX_CUSTOMER_SUPPORT_QM menu?

 

Solution

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