Creating Work Orders Via Maintenance Workbench Generates an Unexpected Error While Performing Attribute Validations (Doc ID 2077855.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to create a work order via Maintenance Workbench for some Asset - Activity combination,
the following error occurs.

ERROR

The Work Order xxxxx received an error status since an unexpected error occurred in the work order while performing attribute validations.


STEPS

The issue can be reproduced at will with the following steps:


1. Responsibility: Enterprise Asset Management.

2. Navigation:  Work Order Planning -> Maintenance Workbench.

3. Select a Work Order.

4. Click on Implement Button and get the Aforementioned error message.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms